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About Us

Imagile Professional Services Limited ("IPSL") is an independent asset management consultancy providing objective, expert advice and professional services.

The IPSL vision is to deliver optimal, performance-driven asset management consultancy services through knowledge, expertise and an extensive team of talented people.

IPSL's clients operate across a diverse range of infrastructure sectors and it acts on behalf of public and private sector organisations, and Public-Private Partnerships (PPP), always helping its clients to make informed asset management decisions in their best interests.


Meet the Team


Luke Body


Managing Director


Luke is the Managing Director of Imagile Professional Services and a member of the Imagile Group Executive Committee. Since IPSL was established, Luke has been a key part of the development of the business, focussing on client relationships, service and product design.

Having previously been Head of Lifecycle Planning and with over 14 years working in the industry, Luke is an experienced and innovative asset manager, who has had a progressive career.

Luke was at the forefront of the development of the Lifecycle Planning team, which has now grown to become one of the largest dedicated whole-life costing teams in the country. His work has contributed significantly to the operational and financial performance of the group and led to excellent relationships and reputations with investors, clients and peers alike.

Contact: luke.body@imagileps.com or kate.shaw@imagileps.com

Carl White


Deputy Managing Director


Carl is the Deputy Managing Director of Imagile Professional Services, managing large procurement and delivery projects to provide value for money to clients and investors. With over 20 years' construction and procurement experience operating in various sectors, Carl is highly qualified in his field.

Originally from a Chartered Building Surveying background, Carl developed into Project Management and Procurement. His qualifications include Building Surveying BSc (Hons), MRICS and MAPM.

Carl prides himself on effective team management and is currently responsible for a team of 25 construction professionals. His key skills include strong stakeholder management, proven procurement strategy expertise, programme production and monitoring, tender & contract documentation production and the project management of complex construction schemes.

Contact: carl.white@imagileps.com

Emrys Pritchard


Head of Safety, Health & Environment


As the Director of Safety, Health and Environment, Emrys manages projects and assets to ensure statutory and contractual compliance. He has over 30 years' experience in health and safety, providing a 'risk based' approach to strategic management solutions to effectively deliver Safety, Health and Environmental (SHE) services. Emrys is highly experienced in the development of safety and integrated management systems.

He is a dynamic, articulate and highly motivated Chartered Safety and Health Practitioner, with experience operating at Board level. He has a proven track record in delivering health and safety solutions across diverse business sectors, developing and effectively integrating tailored strategic health and safety management systems into organisations.

Emrys prides himself on his unrivalled knowledge of health and safety legislation within the complexities of UK and European markets, project management of multifaceted SHE schemes, Construction Design and Management, Duty Holder roles and responsibilities, contractual and legislative compliance and was awarded the MBE for his services to health and safety in 2021.

Contact: emrys.pritchard@imagileps.com

Phil Ledwidge


Head of Construction Delivery


As Sector Head for the Construction Delivery Team at Imagile Professional Services, Phil is responsible for delivering procurement and construction projects from inception through to completion, providing value for money to clients and investors. He has over 25 years' construction and procurement experience operating in various sectors including custodial, healthcare and education.

Originally from an engineering background, Phil developed into project management and procurement. His qualifications include an MSc in Project Management.

Phil possesses strong management and leadership skills and is currently responsible for the management of a 25 strong multi-disciplined construction delivery team of professionals delivering lifecycle, variation and defect projects nationally across a number of sectors. His key skills include all aspects of project management, including the management of complex construction schemes and large construction programmes of work.

Contact: phil.ledwidge@imagileps.com

Sam Pearson


Sector Head Lifecycle Planning Whole Life Cost Consulting


As Sector Head for the Whole Life Cost Consulting team at Imagile Professional Services, Sam is responsible for delivering end-to-end Whole Life Costing and Asset Management Consultancy services across an array of sectors with whole market coverage.

With over 10 years' experience working in the UK PFI/PPP industry, Sam has worked in a number of roles encompassing client-side commercial management, project company operational management, and has specialised in whole-life cost management for the past five years.

Sam holds strong management skills and prides himself on being a supportive and challenging mentor, ensuring the continued growth and development of his team. He works to provide end-to-end whole life cost / lifecycle consulting to deliver efficiency, enhance value and execute and facilitate informed decisions with clients.

Contact: sam.pearson@imagileps.com

Wayne Lewis


Sector Head Procurement


Wayne is a senior chartered purchasing and supply chain management professional with an impressive track record of delivering highly successful business improvement, business cost reduction and supplier relationship management in major international blue-chip organisations. He has over 25 years' experience in senior purchasing, supply chain and contract management roles.

Wayne's primary objective as Sector-Head Procurement is to demonstrate value for money through supply chain management across clients' assets. He ensures that value is broadly defined and understood through the supply chain with focus on quality service delivery.

IPSL continually reviews forecasts of capital expenditure relating to all construction elements across its clients' portfolios. To maximise procurement value for money, IPSL enters into long-term network agreements with a number of contractor partners over a predetermined period.

Wayne is responsible for the development, implementation and on-going management of the Procurement Strategy for IPSL, to influence legal compliance of procurement policy and supporting legislation across the Group ensuring value for money for clients. He leads the development and implementation of procurement policies and system strategies to support tendering, contracts management, spend analytics and supplier performance management. Wayne manages the development of new supply chains including small/medium enterprises (SMEs) to create greater competition and align the business to elemental strategies.

Wayne ensures the execution of excellent and effective collaborative relationships with key stakeholders, external suppliers and other parties, to ensure IPSL's clients strategic and operational procurement needs are fully understood and delivered.

Contact: wayne.lewis@imagileps.com

Laura Hardy


Business Development Manager


In her role as Business Development Manager, Laura works across all services at Imagile Professional Services to support the continued expansion and growth of the firm through building and maintaining strong relationships with existing and potential clients. Laura is a well-known industry figure and highly experienced in the PPP market, having previously held commercial and business development roles at a number of leading industry organisations.

Laura is a talented and accomplished professional and prides herself on putting the clients' needs first. She has an ability to understand and effectively respond to client feedback to develop a client-centred approach to product improvement.

Laura has an impressive ability to facilitate long-term business relationships with customers and industry figures and represents the company at a number of leading industry events and tradeshows.

Contact: laura.hardy@imagileps.com



IPSL's experience lies in delivering solutions for a broad range of academic institutions, from primary education to universities, special educational needs (SEN) and research facilities. IPSL teams are equipped with invaluable knowledge of the unique challenges and difficulties associated with the education sector, offering resolutions at every stage of the project.

IPSL is able to provide optimal services to expertly manage the specific requirements of each project, minimising disruption and overcoming challenges. Working within a live environment often means strict timescales and minimal access, as well as rigorous safeguarding and DBS clearances to adhere to. IPSL's range of commercial and technical skills, alongside IPSL's extensive experience, allows it to understand, plan, design and deliver performance-driven, asset management services for public and private sector clients.

CASE STUDY: Kirklees Schools Services Limited

Introduction to the Client

Kirklees Schools Services Limited (KSSL), is a Special Purpose Vehicle (SPV) providing Lifecycle and Facility Management Services for 19 schools, across the borough of Kirklees. The portfolio includes Infant, Primary and Secondary schools and one Special Education Needs (SEN) school, accommodating more than 12,500 pupils, with a gross internal floor area covering over 130,000 square meters.

Services Provided

Over the past two years, IPSL has successfully delivered the Principal Designer duties for KSSL during the Summer Lifecycle Works, including delivering the Client's duties. This includes raising the F10, producing Pre-Construction Information packs and reviewing Construction Phase Plans. In addition, IPSL has carried out periodic site safety inspections across many of the live project works, particularly where high risk activities were taking place; reviewing site documentation, site set-up and scaffolding design and operations, ensuring Principal Contractor and Sub-contractor adherence to written Risk Assessments and Method Statements (RAMS) and ensuring proper design process for scaffolding is followed.

The Lifecycle Works comprised of asset refreshment across the portfolio over the summer months.

Lifecycle work for 2017 and 2018 had a combined estimated construction value of £2.6million, which primarily focused on roof maintenance/replacement including guttering, installation of new heating systems and general decoration of all schools.

In many cases, these works involved managing and working with asbestos containing materials (ACM) i.e. notifiable non-licenced work (NNLW) to help protect workers and building users from any asbestos exposure when carrying out their work.

As the works were programmed over the summer months, the window of opportunity is minimal and works had to be completed to a tight schedule.

The Challenges

IPSL's focus was primarily on the protection of children and staff who continued to occupy the sites during the summer months undertaking external curriculum activities. KSSL has a history of young "Urban Runners" trying to access roofs over the summer period and this has become an increasing problem in the local area.

An additional challenge IPSL faced was the presence of asbestos and the risk of exposure if disturbed. This is a particular issue when considering new proposed pipework runs for heating system replacement.

The Outcome

Following IPSL's advice, in order to mitigate any associated risk from falls from height and the likelihood of Urban Runners accessing roof spaces, all scaffolding was designed and subjected to additional control measures with the installation of closed boarding and motion alarm systems. Access ladders were removed at the end of each working shift, scaffolding was segregated and fenced off with suitable signage warning of the dangers of a construction site, and formal documented inspections were carried out by the Principal Contractor at the end of each shift to ensure this took place.

Where ACMs were recorded, presumed or strongly presumed, IPSL recommended isolated Refurbishment and Demolition Surveys were carried out and in good time before the project commenced to prevent any unnecessary delays. The new proposed heating system was designed to minimise the need to access areas where asbestos was present, by surface mounting pipework or running along areas where asbestos was not present.



IPSL's highly qualified and talented teams have provided expert advice to clients in the utilities sector for several years. IPSL's experience advising in this arena includes working on complex waste water and energy projects. Using its knowledge and expertise, IPSL helps clients make informed asset management decisions in highly asset-intensive process engineering projects.

CASE STUDY: Glen Water Limited (Project Omega)

Introduction to the Client

One of Northern Ireland's largest PPPs, known as Project Omega, reached financial close in 2007. It is operated by the SPV Glen Water Limited and is a complex GBP 160.6m DBFO project to upgrade and operate wastewater treatment facilities that are responsible for around 20% of the country's waste-water capacity and 100% of its sludge disposal.


The Whole-life Costing team at IPSL supported Glen Water Limited and its Operation and Maintenance ("O&M") contractor in the introduction of its Asset Management Plan and Mid-Life Capex planning decision making tools for Project Omega.

Project Omega includes the upgrading and operation of several existing wastewater treatment facilities at Ballyrickard, Ballynacor, Bullays Hill, Seagoe Armagh and Richill. It also included construction of a new wastewater treatment facility for North Down Ards and the provision of an incineration-based sludge disposal solution for Northern Ireland.

Project Omega is a complex utility process engineering project with critical asset management dependencies requiring comprehensive and professional asset management processes.

The Challenges

Post-construction and early operational challenges had dominated the Project and a combination of legacy assets and complex new-build facilities meant Glen Water and the project stakeholders needed to achieve a comprehensive understanding of the asset-base to allow the development of detailed systems for planning and managing its capital asset replacements ("Mid-Life Capex / MLC").

A common challenge experienced on complex retained / inherited infrastructure is rapidly achieving a sufficient understanding of assets and their criticality to the performance of the infrastructure itself and using this understanding to plan asset management strategy. Disparate systems and legacy information coupled with management changes added to the challenges on Project Omega.

Disparate systems and legacy information coupled with management changes added to the challenges on Project Omega.

IPSL's team facilitated extensive dialogue between stakeholders to support the agreement of asset management principles including risk-appraisal, condition appraisal, contractual interpretation, and asset information.

IPSL's team also provided mid-life capex modelling services - collaboratively designing and building a complex bespoke asset management modelling system, built around IPSL's common modelling framework and incorporating:

  • Asset Register
  • Asset Risk Modelling
  • Schedules of Rates
  • Asset Repair and Replacement scheduling
  • Financial Analysis / Impact Appraisal and
  • Dashboard reporting

IPSL's team also supported Glen Water in the review of the Operation and Maintenance Contractor's Asset Management Plan ("AMP"), written around the work facilitated by IPSL.

The Outcome

IPSL's involvement in the Project resulted in the production of a bespoke asset management modelling system which has now been adopted by the O&M Contractor as a central part of the ongoing MLC management and Asset Management Plan for the project.

The introduction of the modelling and facilitated improvements in asset management practice ultimately led to Northern Ireland Water granting Level A approval of the AMP in 2018 following several years' collaborative work by all stakeholders and IPSL's team.

Glen Water is now able to predict its MLC expenditure more accurately and can do so with the increased confidence that MLC decision making is based around strong asset management practice.

The flexible tools and best-practice processes now in place allow Glen Water and its O&M contractor to diligently conduct its capital asset management going forward - ultimately increasing the reliability and compliance of this essential public utility infrastructure.

Client Testimonial

In a statement recently published by InfraNews, the procuring authority Northern Ireland Water ("NIW") and Glen Water Limited's client references IPSL's positive input to asset management on the project:

"NIW believes that - through its services arm, Imagile Professional Services - Semperian has made a positive contribution to Glen's asset management capability."



IPSL's in-depth understanding of healthcare allows it to assist clients across government departments as private providers. IPSL knows how to adapt in an ever-changing and sometimes challenging environment, whilst also appreciating the specific needs and expectations that working in the sector brings.

Healthcare facilities require continued and efficient improvements to ensure the highest levels of care can be provided. IPSL's approach enables it to bring together specialist, high performing, multi-disciplinary teams to provide tailored solutions. IPSL deliver expert strategies and technologies that ensure high-quality healthcare operations that are fully compliant with industry and environmental standards. IPSL's detailed assessments and comprehensive gap analysis service also provides clients with a clear strategy for achieving the highest possible compliance standards.

IPSL teams, including the specialists involved in IPSL's supply chain, have enhanced DBS checks in place to allow access to restricted or sensitive areas of all healthcare facilities, working with the best interests of the client in mind at all times to minimise disruption. IPSL collaborates with stakeholders at all levels - from Trusts to Estate maintenance providers - ensuring an ongoing two-way flow of communication that establishes a strong relationship and provides the foundations for optimal asset management.

Over several years, IPSL has successfully supported, influenced and shaped NHS Healthcare Trusts, becoming a trusted and preferred partner to a wide variety of groups, including healthcare authorities, providers, owners, funders and managers.

CASE STUDY: Installation of Vacuum Insulated Evaporator (VIE) at Darent Valley Hospital Dartford

Description of the Works

Imagile Professional Services (IPSL) was instructed by Darent Valley Hospital Dartford and Gravesham NHS Trust to install a secondary Vacuum Insulated Evaporator (VIE) as part of the hospital's rapid COVID-19 response.

A Vacuum Insulated Evaporator stores liquid oxygen, which provides hospital wards with a constant supply of oxygen for patients. Darent Valley was the first hospital in the South East of England to complete critical works on a VIE installation in response to an increase in demand for oxygen supply and to provide resilience due to COVID-19.

The project involved a significant amount of enabling works to build a suitable structural platform, trenches and services that could accommodate the VIE tanks and associated plant. Pipework was then installed proving a connection from the VIE directly through to the main hospital connecting to the existing gas infrastructure transporting oxygen safely through to patients.

Services Provided

In early April, the Trust recognised that there would be an increased need for respiratory support, such as assisted ventilation, as the coronavirus infection continued to spread. The hospital wanted to install a second VIE system to increase oxygen capacity and to prevent disruption if issues occurred with the existing one.

IPSL's Safety, Health and Environment (SHE) team were appointed as Principal Designer to manage the pre-construction phase of this project. The SHE team mobilised quickly to review the proposed design, maintenance requirements and construction risks. The team were vital in coordinating and collaborating with the project team and the wider NHS trust, ensuring that the hospital could continue to undertake its core functions and not be overwhelmed by the additional pressures presented by COVID-19.

IPSL also provided Project Management services, which included Quantity Surveying, Health and Safety and Administration. IPSL worked closely in partnership with the Trust, while appointing approved suppliers to successfully deliver the VIE installation.

Key Challenges

Due to the rapid spread of the virus, there was an urgent need for increased oxygen capacity, meaning works had to be completed to an extremely tight schedule. To ensure works could be completed on time and to the highest standard, contractors needed to be appointed quickly and start almost immediately.

Working on a live project site presents a unique set of challenges and IPSL's focus was on ensuring works caused minimum disruption to the day-to-day running of the hospital. This involved strategic management of communications between various stakeholders.

Due to the COVID-19 pandemic, a new set of safety risks were presented and this meant adapting the way IPSL think about risk and duty of care. Before works could begin, IPSL's SHE team had to ensure adequate procedures were in place to make sure that the works would be COVID-19 secure. This included, reducing the number of workers on site to adhere with social distancing, reducing the number of touchpoints on site and ensuring all contractors were inducted in line with CLC guidance.

Solutions Provided

IPSL has developed a trusted network of approved partners to provide clients with immediate support and deliver works collaboratively, safely and efficiently, while also keeping facilities fully operational. Collaborative working was integral to ensuring that this project was completed on time, on budget and fully compliant.

IPSL was able to begin work shortly after being advised and the VIE was successfully installed, commissioned and fully operational just over one month later.

CASE STUDY: Fire Remediation - Hospital Project (South West)

Description of the Works

Working on behalf of an established hospital in South West England, IPSL undertook a project which comprised of the evaluation of the existing fire protection design and installations within the hospital buildings.

Services Provided

IPSL was appointed to develop a delivery strategy to investigate and remedy any fire compartmentation breaches or design deficiencies within the buildings. The delivery strategy included the appointment of specialist fire engineers, approved contractors and independent third party accredited organisations to evaluate design, remedy breaches and inspect/sign off completed works.

Key Challenges

Key challenges overcome in this project included managing communications between multiple stakeholders to co-ordinate the various survey and installation works, whilst not impacting the day-to-day running of the hospital.

IPSL also worked to provide labour resources at short notice to progress works immediately and to complete the project within the shortest programme duration.

Solutions Provided

IPSL has carried out multiple fire remediation projects for various clients across the UK, which allows the team to utilise tried and tested strategic processes, documents and consultant/contractor appointment documents.

IPSL has developed a robust supply chain over a number of years to provide clients with immediate support to evaluate and close out fire stopping items. The delivery teams have a proven track record of identifying, scoping, remediating and certifying works and keeping facilities fully operational whilst works progress.

CASE STUDY: Pipework Corrosion Remediation - Hospital (South East)

Description of the Works

The project comprised of a survey/design review of the existing sites distribution pipework followed by material analysis, remedial works scoping, programming, delivery and independent third party testing and sign off.

Services Provided

The IPSL team were initially appointed as Project Managers to engage M&E Engineers and Material Analysis Specialists to evaluate the DHWS, DCWS and LTHW distribution pipework condition and determine cause of failure.

Following the outcome of the investigation phase, IPSL was subsequently appointed to project manage the scoping, installation and certification of a complete copper pipework replacement scheme within a live hospital.

Key Challenges

Programming works on a phased basis to allow for sectional drain downs, temporary supplies, installation works, chlorination and commission stages.

Managing communications between various stakeholders to minimise the impact on clinical areas.

Solutions Provided

IPSL has carried out various pipework (copper, steel and plastic) analysis/remediation projects across the health and education sectors. IPSL was able to use tried and tested strategic processes, documents and consultant/contractor appointment documents to deliver this project.

IPSL is used to operating in the PFI environment and understands the roles and responsibilities of the various stakeholder groups. This understanding was paramount on this project to determine liability and manage the cost impact to the SPV.



IPSL's teams have provided expert advice on a large number of residential and commercial development projects across the UK, demonstrating the skills, knowledge and experience required to deliver results that meet IPSL clients' specific standards.

IPSL's experience ranges from mixed-use developments to student accommodation and IPSL have worked across both public and private sectors. IPSL provide multi-disciplinary expertise and always carefully consider the individual needs of occupiers at every stage of the project.

CASE STUDY: University of Edinburgh, Holyrood Student Accommodation Acquisition

Introduction to the Client

IPSL was appointed by Semperian Capital Management Limited ("SCM") to provide technical advice relating to the acquisition of 80% of the investment in the PPP student accommodation project at University of Edinburgh.

Services Provided

The Advisory Services and Whole Life Cost Consulting teams of IPSL worked together to deliver the services to SCM. Both departments had delivered the same role previously on the Project Crowd (acquisition of investment from Balfour Beatty Investments on the Victoria Hospital, Kirkcaldy).

The Project comprises two sites (Holyrood North and Holyrood South) and provides 1,180 bed spaces for postgraduate students. Financial close was reached in June 2013 and the project has a 50-year operational term.

IPSL completed reviews of the following key aspects:

  • Residual construction matters/defects - including providing comment on the key parties involved during the construction phase (Contractor, Professional Team and Key Sub-Contractors) along with providing comments on the current status of any defects and plans in place to rectify these;
  • Review of Operational Phase Issues - this involved reviewing the various Performance Monitoring Reports to establish the issues being encountered by the FM Contractor and how these were being managed;
  • Facilities Management - review of FM performance requirements and actual levels of performance being achieved (including reviews of performance against threshold levels), review of costs against other similar projects, levels of liability caps and assessment of implications of FM Contractor replacement;
  • Energy - review of energy requirements and how these are being managed. This includes achievement of any energy targets and compensation implications for failure to achieve targets;
  • Variations - review of any variations instructed and how these have impacted upon the risk profile of the project;
  • Insurances - review and technical comment on adequacy of insurances procured for the project;
  • Lifecycle - review of party taking risk for lifecycle aspects, lifecycle spend to date, adequacy of the lifecycle fund and handback requirements for the project.

The Challenges

The key challenge faced on the Project was the limited timescale to undertake the review and provide the report to enable SCM to obtain credit approval to proceed with the acquisition.

The review was undertaken over a three-week period from start to finish. This included initial review of the documentation to establish a gap analysis, followed by reviews of the information to allow a site visit to be held which would result in meaningful discussion on the day. Given the short timescale involved, the provision of information from the existing equity investment party had to be managed well to ensure the reports could be provided to SCM to allow the final offer to be submitted. Due to the information coming from a number of parties, this led to assumptions needing to be made. This related to the provision of the Building Control Completion Certificate, which the parties were having problems locating.

The Outcome

The final outcome of the Project resulted in SCM acquiring 80% of the investment in the project. This is the first student accommodation project within the SCM portfolio.

All work was undertaken in-house by the IPSL Advisory Services and Whole Life Cost Consulting teams.



IPSL's team has provided services for a range of highway and transport projects, working with a number of strategic partners to help identify and implement optimal, asset-driven, major maintenance solutions.

IPSL's full-service approach allows it to support agencies to meet the challenges of delivering projects in this sector within strict timescales and with minimal disruption. Drawing upon the experience and knowledge within its teams, IPSL has found innovative solutions to help transform projects at key strategic locations across the UK.

CASE STUDY: Highways DBFO Project

Introduction to the Client

The Client, a significant investor in UK PFI / PPP sectors, was seeking support in relation to a large Highways DBFO in England. The Project itself, a major 3 and 4 lane motorway trunk road, with sections aged in excess of 40 years since construction, comprised over 4m sqm pavement, 300 structures and 30,000 ancillary assets.

The Opportunity

The Client appointed IPSL to support a detailed exercise to appraise inter-alia; the appropriateness and composition of its forecast Major Maintenance profile.

The Client wished to better understand the appropriateness of the existing major maintenance forecasting practice, the general adequacy or otherwise of the major maintenance funding and the potential alternative approaches that may be taken to improve the Project's Major Maintenance forecasting efficacy.

The Challenges

IPSL and its client were required to establish limitations to existing practice, and seek to provide potential solutions to ensure its continual development and improvement.

Working with the Client IPSL established that limitations included:

  • Detached Information Sources
  • Lump-Sum forecasting
  • Non-dynamic Forecasting Methodology
  • Incomplete Handback Strategy
  • Limited sight of risk, impact, and compliance of existing forecasts

The Review comprised the compilation of varied disparate data sets and the production of a bespoke, detailed and comprehensive Major Maintenance Expenditure model ("the MMEM"). The MMEM encompassed extant client records, inventories, and asset durability records, and external data from various reputable sources including; other DBFO highways schemes, published industry information and road / asset performance data.

The Client's management team formed an effective working team with IPSL which has extensive experience in producing whole-life dynamic cost models across many infrastructure sectors. This team has exploited the inherent engineering knowledge and considerable data of the client's management team, the modelling expertise of IPSL and also drew on external expert support and research to calibrate and verify data sources and assumptions.

IPSL worked within the process to:

  • Identify key information holders
  • Utilise data capture and evaluation techniques
  • Gap Fill - Undertake take-off and asset quantification
  • Facilitate flow of information
  • Coordinate with parties to ensure needs are met
  • Challenge to ensure assumptions / data is robust
  • Apply knowledge & expertise through each modelling stage (Design, Construction, Input, Testing, Analysis and Audit)

The Outcome

The outcome of the exercise was the construction of a clearly structured, powerful and dynamic asset-management tool. The model, purpose built to ensure flexibility and to allow updating as an ongoing tool, consisted a full whole-life cost analyses of the disparate assets comprising the Highways DBFO project.

It provides clear auditable intelligence, inclusive of handback compliance forecasting, sensitivity / scenario modelling capability, and "live" works completed to date analysis.

Bespoke designed to suit the characteristics of the individual Project, the MMEM improved the client's reporting ability, providing a consolidated information source of clear, robust and auditable information. Utilising the same to demonstrate and implement an informed operational and handback strategy, IPSL was able to support the client in achieving increased stakeholder confidence in the management and implementation of its asset management strategy.



IPSL's multi-disciplinary teams of professionals work to provide the highest level of quality for all government and custodial projects. Having worked on a variety of projects in this sector, IPSL have the knowledge and experience to ensure that every one of IPSL's clients' needs is met without compromise.

IPSL's vast experience in this sector ensures it delivers innovative solutions that protect the value of its clients' infrastructure assets and provides value for money. The planning and delivery of projects can be complex due to the high levels of security and confidentiality required, but IPSL makes sure its teams work closely with stakeholders to provide expertise and professionalism at every stage.

CASE STUDY: SPC Company - North West, England

Introduction to the Client

IPSL Limited was appointed by a Special Purpose Company ("SPC") to provide Project Management, Employers Agent and Quantity Surveying services to deliver planned maintenance replacement works.

The above-mentioned services are delivered within a live high security facility.

The Opportunity

The facility is a high security prison in the North West of England. The SPC has been operating more than 15 years, with the level of planned maintenance increasing to a significant volume and value.

Following the liquidation of Carillion in 2018, the SPC made the decision to deliver planned maintenance works directly, and engaged IPSL to manage the process. The IPSL Team is made up of a number of staff that have extensive experience working in this environment.

Some of the IPSL key aspects undertaken are:

  • Commercial, contractual and technical input on review and negotiation of contract documents
  • Information assurance and security risk appraisal
  • Contractual matters - advice, risk control and strategy
  • Review project progress, budget resources and forward planning
  • Ensure compliance with all CDM, H&S, Quality and Programme requirements
  • Lifecycle - review of party taking risk for lifecycle aspects, lifecycle spend to date, adequacy of the lifecycle fund

The Challenges

There are two key challenges faced on this project.

The facility is a live building and is in use 24 hours. Careful planning, client and building user liaison is essential to enable planned maintenance works to be carried out without causing disruption, whilst enabling the works to be carried out as safely, efficiently and economically as practicable in the building environment.

The facility is also subject to a very high degree of security and confidentiality. This imposes numerous constraints on the release of information to contractors (for example, the facility cannot be explicitly identified and, contrary to normal practice in the industry, the amount of drawn information that can be released is extremely minimal), security clearance is required to handle and view such documentation. This either restricts the staff and contractors used to a very small pool who already have that level of clearance, or puts severe restrictions on the use and operation of those contractors who do not have it.

The Outcome

The outcome is the continued successful delivery of the planned maintenance works for the client, with minimal impact on the building user and on operations.



IPSL has built strong relationships with a comprehensive network of strategic partners to provide its clients with the highest levels of service. IPSL collaborates with trusted and reliable partners across a huge range of sectors and services, ensuring that it can provide excellent value for money and quality assurance to both IPSL public and private sector clients.

IPSL suppliers are selected via a thorough PPQ and tender process to attain the required health and safety, environmental, quality and financially competitive standards expected by IPSL clients. Once selected, suppliers are continually assessed via a robust KPI process to monitor their performance, ensuring that IPSL services are always exceptional.


IPSL supply chain partners cover over fifteen different commodities, for example:

  • Painting
  • Flooring
  • Roofing
  • Mechanical & Electrical
  • Windows & Doors

The supply chain are all members of Constructionline and are monitored against strict IPSL performance KPI's throughout the year.

Examples of recently completed schemes utilising IPSL's Supply Chain Partners include:

  • £1.7m Flooring replacement scheme to large accommodation buildings in Newcastle
  • £1.4m Pipework replacement scheme within a live hospital in Essex
  • £1.2m Firestopping scheme within a live hospital in the South West of England



The Whole Life Cost Consulting team at IPSL is one of the largest dedicated teams in the country, providing comprehensive, multi-disciplinary and bespoke end-to-end support.

Facilitating, challenging and delivering strategic asset management systems through detailed information management, systems and experience, IPSL has a particularly strong reputation for delivering quality Informative lifecycle modelling.

IPSL's team provides end-to-end whole life cost consultancy services, with an exemplary track record of delivering value enhancement through the planning and management of all aspects of lifecycle and major maintenance.

It builds long-term relationships with clients and works together closely to understand them and their particular value-drivers, and then guide them through the entire end-to-end asset management process.

  • Holistic Asset Management
  • End-to-end Whole-Life Cost Modelling
  • Whole Life Cost Benchmarking
  • Acquisition and Disposal Technical Due Diligence
  • Value Enhancement Planning and Implementation
  • Annual and Periodic Lifecycle Planning and Management
  • Variation and Change Control Whole Life Cost Analysis
  • Asset Survey Specification, Procurement & Management
  • Stakeholder Engagement and Communication
  • Handback and Expiry Modelling and Management
  • Portfolio Data Design, Management and Analysis

Contact: sam.pearson@imagileps.com



The IPSL Construction Delivery division is a multi-disciplinary team of highly experienced construction professionals, providing clients with consultancy-based services from project inception to occupation.

IPSL's team take a hands-on approach to every project, providing advice and consultancy across the various services encompassing the construction process - from tender negotiations through to procurement and quantity surveying.

Through experience, attention to detail and collaborative working, we always aim to deliver a project on time and on budget whilst providing the industry's highest levels of quality.

IPSL prides itself on its commitment to its customers and aims to always exceed expectations.

  • Project Management
  • Tender Negotiation
  • Employers Agent
  • Quantity Surveying
  • Programme Management
  • Contract Document Production / Administration
  • Procurement
  • Defect Dispute (remedial Works Strategy & Delivery)
  • Lead Consultant

Contact: phil.ledwidge@imagileps.com



The IPSL Safety, Health and Environment team supports a wide range of clients across various sectors. IPSL works to ensure that all projects and assets are compliant with the latest regulations - from fire management to strategic risk assessments to accident investigation.

IPSL's skilled team comprises Chartered Members of the Institute of Occupational Safety and Health, providing a wealth of experience and a consultancy service that is tailored to meet clients' needs and business risks.

  • Strategic Risk Management
  • PFI/PPP Safety Management Systems (SMS)
  • Compliance Reviews (Audit, Technical Due Diligence, Project Compliance Reviews (PCRs))
  • CDM Advisor & Principal Designer
  • Health & Safety Training
  • Fire Management
  • Asbestos Management
  • Accident/Incident Investigation
  • Technical Risk Assessment (Fire, Water, etc.)
  • Expert Witness

Contact: emrys.pritchard@imagileps.com



The Procurement Department, managed by Wayne Lewis MCIPS, has developed a robust supply chain of industry leading planned maintenance contractors to support all manner of Infrastructure projects.

Our Procurement approach to provide value for money for our clients is structured around:

  • Understanding client budgets/costs, benchmarking them within the PFI sector
  • Ensuring that we deliver value for money through service, team and individual action plans
  • Making sure that quality is an essential element in value for money decisions
  • Actively involving our clients in decisions that affect our service delivery services
  • Challenging how we deliver services via Key Performance Indicators and get value for money

Contact: wayne.lewis@imagileps.com



Our specialist consultant team provides hard facilities management (FM) technical services for a range of PFI/PPP and non PFI estates. As a team we have advised most major UK hard FM providers and hundreds of privately financed projects, SPCs and authorities.

We have extensive experience in the hard FM arena and can provide support in the following areas:

  • Authorising engineer audits on a range of specialist systems including; ventilation, medical gases, low and high voltage electrical systems
  • Business Continuity Management Plans (BCMP)
  • Computer Aided Facilities Mangement (CAFM) and helpdesk implementation and reviews
  • Contract compliance reviews
  • Disputes and PFI performance monitoring
  • Drafting of Standard Operational Procedures (SOP) and policies
  • Estates strategies and major FM service change
  • Failure investigation and Route Cause Analysis (RCA)
  • Hazard and operability study (HAZOPs) and failure mode and effects analysis (FMEA) analysis
  • Major incident investigations
  • PMS (Payment Mechanism System) reviews and PayMech calibrations
  • Planned Preventative Maintenance (PPM) development and implementation of asset based 'high integrity' maintenance
  • Preparation for Handback
  • Provide interim 'Head of Estates' type support and FM 'Critical Friend' support
  • Sustainability development management plans
  • Statutory and mandatory compliance reviews

Contact: mark.batchelor@capitec.co.uk or visit the Capitec website.

Our Services

IPSL specialises in Whole Life Cost Consulting; Project Management; Safety, Health and Environment; Advisory Services, and Procurement services.

IPSL's team operates from locations across the UK including Bristol, Warrington, Glasgow, London and Cheltenham, allowing it to deliver expert services nationally.

Whole Life Cost Consulting

The Whole Life Cost Consulting team at IPSL is one of the largest dedicated teams in the country, providing comprehensive, multi-disciplinary and bespoke end-to-end support...

Construction Delivery / Project Management

The IPSL Construction Delivery division is a multi-disciplinary team of highly experienced construction professionals, providing clients with consultancy-based services from project inception to occupation...

Safety, Health & Environment

The IPSL Safety, Health and Environment team supports a wide range of clients across various sectors. We work to ensure that all projects and assets are compliant with the latest regulations - from fire management to strategic risk assessments to accident investigation...


The Procurement Department, managed by Wayne Lewis MCIPS, has developed a robust supply chain of industry leading planned maintenance contractors to support all manner of Infrastructure projects...


Our specialist consultant team provides hard facilities management (FM) technical services for a range of PFI/PPP and non PFI estates....





Supply Chain


Government & Custodial

Highways & Transport

Contact Us

+44 (0) 20 3405 1300


Third Floor, Broad Quay House, Prince Street, Bristol. BS1 4DJ

St Martin's House,
1 Gresham Street,

1a Cinnabar Court,
6100 Daresbury Park,

Victoria Lane,

Imagile Professional Services Logo

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